Caring for your property, one room at a time
Here at Lockwood Lettings and Management, we are committed to providing a tailored service to both our landlords and tenants in Ashford, Staines, Egham, and Feltham. With over 20 years of combined experience in the industry, our team of experts has a deep understanding of the local property market and is dedicated to delivering a high level of service to all our clients.
Our Service
We pride ourselves on being a specialist lettings agent, focusing solely on residential lettings and property management. This allows us to provide a bespoke service that is tailored to the unique needs of our clients. Our team is passionate about the local area and is familiar with the ins and outs of the property market in Ashford and surrounding areas.
Our Expertise
With years of experience in the industry, our team of letting agents has a deep understanding of the local property market. We are experts in finding the right tenant for the right property and have a proven track record of successfullymatching landlords with tenants. Our team is committed to providing an honest and direct approach, always putting the needs of our clients first.
Why Choose Us
At Lockwood Lettings and Management, we believe that our unique approach sets us apart from other letting agents. We are a team of passionate and knowledgeable experts who care deeply about our clients and are dedicated to providing a high level of service. We believe that our commitment to our clients and our expertise in the local property market make us the ideal choice for landlords and tenants looking for a reliable and trustworthy letting agent.
Our Services
Our services include:
- Advertising in local press and online marketing
- Professional tenant credit referencing
- Full employers' references
- Previous landlord references
- In-depth knowledge of the local property market
- Personalized service tailored to the needs of our clients
Our Community
We understand the importance of community and our role in it. That's why we are committed to supporting local charities and initiatives. We believe that giving back to the community is essential for building strong relationships with our clients and the community we serve.
Our Location
Our offices are conveniently located in Ashford, making it easy for landlords and tenants to visit us and discuss their property needs. We are open Monday to Saturday, enabling us to accommodate clients' schedules and needs.
Our History
Our founder, Mark, has over 20 years of experience in the estate agency industry and has a proven track record of providing exceptional service to his clients. With his extensive knowledge of the local property market, he is well-equipped to guide landlords and tenants in finding the right property or tenant.
Our Values
At Lockwood Lettings and Management, we value honesty, professionalism, and a strong work ethic. We understand that our reputation is built on the relationships we forge with our clients and the communities we serve. We are committed to maintaining the highest standards of professionalism and ethics in our dealings with both landlords and tenants.
Conclusion
Here at Lockwood Lettings and Management, we are dedicated to providing a personalized service that meets the unique needs of our landlords and tenants. With our expertise, experience, and commitment to the community, we believe that we offer the ideal solution for anyone looking for a reliable and trustworthy letting agent in Ashford, Staines, Egham, and Feltham.
Professionalism and Service
The majority of the reviews praise Lockwood Lettings for their professional and helpful service. Author Agnes Mann and January January both gave 5-star ratings, stating that the agents were friendly, helpful, and provided fast communication and on-time payment. Maria Capaldi also praised the agency, saying they were like a family and found her an adorable landlord and lovely home.
Maintenance and Issues
However, several reviewers had negative experiences with maintenance and issues. Raul Vieira claimed that the agents failed to respond to his calls and take his offer seriously. Katie Swan and Billy both reported poor maintenance and lack of repairs, with Katie stating that the agency took it out of her deposit to fix issues that weren't their responsibility. Billy also found mould and rising damp issues with the flat, which the agency didn't disclose when entering into the agreement.
Disappointing Experiences
Valentin Andrei Petrov and Claire Batt both had disappointing experiences with viewing properties. Valentin was told that a flat was unavailable after agreeing to view it, while Claire had issues with getting a response from the lettings team and felt that they weren't transparent about the status of a property.
Long-term Tenancy
Clive Maile has had a good experience with Lockwood Lettings over the four years he has rented properties through them, and praises the owner, Mark, for being highly skilled and considerate.
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