Business Details
Emergency
services
Your Trusted Property Management Partner in London & the South East
Pembroke Property Management is a specialist property management company serving London, Kent, and Sussex. Our brand promise centres on maintaining desirable living environments while delivering exceptional customer service at reasonable costs. We prioritise resident engagement, working collaboratively with communities to shape decisions that impact their estates. With expertise in managing large private estates, apartment blocks, and commercial properties, we combine industry best practices with proactive solutions to address maintenance, budgeting, and regulatory compliance challenges. Our team includes professionals with backgrounds in property law and sustainability, ensuring adherence to health and safety standards, including fire risk management.Accredited by leading industry bodies, we uphold integrity, transparency, and continuous staff development to enhance service quality. Our 5-star customer service charter reflects our commitment to resolving client concerns efficiently, whether through lease analysis, dispute resolution, or biodiversity net gain initiatives. Clients benefit from our local market knowledge across London, Kent, Sussex, and Surrey, including key areas like Maidstone, Croydon, and Crawley. We offer 24/7 emergency support and maintain rigorous compliance with data protection regulations, ensuring trust and accountability in all our operations.
Services
Estate Management
Block Management
Property Management
Biodiversity Net Gain
Commercial Property Management
Highlights and features
- We provide 24/7 emergency assistance for urgent property issues.
- Our team includes ex-city solicitors specialising in property law.
- We prioritise transparent communication with residents and leaseholders.
- Accredited by RICS and The Property Ombudsman for professional standards.
- Expertise in managing biodiversity and sustainability across estates.
Associations and certifications
- Royal Institute of Chartered Surveyors
- The Property Ombudsman
- Information Commissioner's Office
What people say
Most helpful
Breath of fresh air
Quick and prompt action
Dedicated professional team
Improved site management
Services
Estate Management
We manage large private estates by mobilising communities and shaping long-term maintenance plans. Our approach prioritises resident engagement, ensuring developments flourish sustainably. Services include budget reviews, regulatory compliance, and resolving management disputes for property owners.
Block Management
Specialising in blocks of apartments, we address communication gaps and deliver transparent services. Our team handles lease analysis, fire risk compliance, and dispute resolution while maintaining health and safety standards for leaseholders.
Biodiversity Net Gain
We integrate biodiversity and sustainability practices across estates. Our initiatives ensure compliance with environmental regulations while enhancing ecological value. This includes habitat management and sustainable development planning for new and existing properties.
Commercial Property Management
Our commercial property services cover retail, office, and industrial sectors. We provide tailored management solutions, including tenant coordination, maintenance oversight, and compliance with sector-specific regulations to maximise property value.
Emergency Support
We offer an out-of-hours emergency line for urgent property issues. Available 365 days a year, our dedicated team responds promptly to incidents like fire risks, structural failures, or security breaches affecting managed developments.
Questions
What areas do you cover?
We manage properties across London, Kent, Sussex, and Surrey, including Maidstone, Croydon, and Crawley.
Do you offer emergency services?
Yes, our 24/7 emergency line (0345 646 0213) handles urgent property issues outside office hours.
Are you accredited by industry bodies?
We are members of RICS, The Property Ombudsman, and comply with ICO data protection standards.
How do you handle resident disputes?
Our legal team analyses leases and resolves disputes while maintaining transparent communication with all parties.
Can you help reduce property management costs?
We review budgets to deliver cost-effective solutions without compromising service quality or compliance.
Do you manage commercial properties?
Yes, we provide management services for retail, office, leisure, and industrial commercial properties.
