Business Details
30 Years
experience
Emergency
services
Trusted Letting and Property Management Services in Surrey
Regency Lettings & Property Management has been providing tailored property management and lettings services since 1996. Our expertise spans the GU8, GU27, and RH14 areas, including Chiddingfold, Hambledon, and Haslemere, with additional coverage in Weybridge and Esher for corporate clients. We pride ourselves on offering a dedicated, in-house service that prioritises client needs, combining over 25 years of local market knowledge with a commitment to transparency and reliability. Our team manages every aspect of the rental process, from tenant acquisition and rent collection to maintenance coordination, ensuring a seamless experience for landlords and tenants alike.We specialise in executive rental properties, maintaining high standards to secure premium rental returns while fostering trust through our membership in Client Money Protect and the Property Ombudsman Service. Our 24/7 support system guarantees that client concerns are addressed promptly, reinforcing our reputation as a dependable partner in property management.
Services
Property Management
Tenant Find
Rent Collection
Rent Recovery Cover
Electrical Safety Checks
Details
- Year established: 1996
Highlights and features
- We have over 25 years of experience in Surrey's property market.
- Our in-house management streamlines communication for landlords.
- We provide 24/7 emergency support for tenant and landlord needs.
- Specialists in executive rental properties with high presentation standards.
- Members of Client Money Protect for financial security assurance.
Associations and certifications
- Client Money Protect
- Property Ombudsman Service
What people say
Excellent service
Highly recommend
Professional and competent
Prompt responses
Bespoke service
Services
Property Management
We offer comprehensive property management covering tenant vetting, rent collection, and maintenance coordination. Our in-house team ensures compliance with legal standards like gas safety and energy efficiency certifications. Landlords benefit from tailored communication and transparent financial handling through our Client Money Protect membership.
Tenant Find
Our tenant acquisition service includes marketing properties, conducting reference checks via Homelet, and securing qualified tenants. We specialise in attracting reliable tenants for executive rentals by maintaining high property presentation standards. The process includes deposit handling through the Deposit Protection Service.
Rent Recovery Cover
This service safeguards landlords against rental arrears through legal recovery processes. We manage documentation and coordinate with contractors for property inspections. Coverage includes properties under management, with fees structured according to contractual terms and compliance requirements.
Electrical Safety Checks
We organise periodic electrical safety inspections to meet legal obligations. Our network of approved contractors ensures compliance with current regulations. This service is included in our management package, providing landlords with certification documentation and maintenance coordination.
Corporate Lettings
Specialised management for corporate clients includes tailored inventory processes and compliance with commercial tenancy regulations. We handle properties for overseas landlords, offering communication support and refurbishment coordination. Fees for corporate agreements follow specific contractual terms outlined during onboarding.
People
Valissa Burnett
Founder
Valissa established Regency Lettings in 1996, bringing over 25 years of property management expertise. She oversees operations, manages corporate client portfolios, and ensures service quality across all client interactions.
Questions
What areas do you cover for property management?
We cover GU8, GU27, RH14, and KT6-KT13 postcode areas, including Chiddingfold, Haslemere, and Weybridge.
Are there fees for tenants after June 2019?
No administration, referencing, or inventory fees apply to tenants for properties let after June 2019.
How does the rent recovery process work?
We follow legal procedures to recover arrears, including documentation preparation and coordination with contractors for property inspections.
Do you offer 24/7 emergency support?
Yes, we provide out-of-hours assistance for urgent property issues affecting tenants or landlords.
What accreditations do you hold?
We are members of Client Money Protect and the Property Ombudsman Service for dispute resolution.
How are security deposits handled?
Deposits are protected through the Deposit Protection Service, equivalent to five weeks' rent (six weeks for high-value properties).
