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EX cel-lent Credentials & EX tra-ordinary Approach

Our Vision

To empower you with exceptional service, unparalleled knowledge, and innovative technology to navigate the property market with confidence.

Who We Are

East of Exe and West of Exe is a fresh face in estate agency, established by experienced professionals who were frustrated with the traditional model's outdated practices and lack of transparency. We believe in a personalized, client-centric approach that values communication, accessibility, and local expertise.

Our Mission

To make your property journey smooth, stress-free, and financially advantageous. We achieve this through:

  • Personalised approach: We take the time to understand your unique needs, goals, and circumstances.
  • Market expertise: Our intimate knowledge of Exeter and surrounding areas allows us to guide you through the local market with confidence.
  • Cutting-edge technology: We harness the power of data and innovative tools to maximize visibility, engagement, and results.
  • Exceptional customer service: We prioritize clear communication, responsiveness, and a supportive environment throughout the process.

Our Services

We offer a comprehensive range of services tailored to your specific needs:

  • Selling Your Property: Market analysis, professional valuation, strategic marketing campaigns, negotiation, and expert support through every step.
  • Buying Your Property: Extensive market knowledge, property search tailored to your criteria, viewing arrangements, and guidance through the offer and negotiation process.
  • Renting Your Property: Comprehensive tenant screening, tenancy management, rent collection, and property maintenance services.
  • Commercial Property Services: Bespoke solutions for your business needs, including property acquisition, management, and tenant representation.

Why Choose East of Exe & West of Exe?

  • Client-centric approach: We prioritize your needs and desires above all else.
  • Local expertise: Deep understanding of the Exeter property market and unique insights.
  • Data-driven insights: Utilizing advanced analytics for market analysis and tailored marketing.
  • Technology-enabled: Leveraging innovative tools for efficient communication, marketing, and transaction management.
  • Exceptional customer service: Responsive, supportive team available every step of the way.
Reviews
Positive: The clients praise East of Exe for their professional, responsive, and dedicated service, which has made the selling and renting process smooth and hassle-free.
Negative: Some clients have reported a lack of contact since making an enquiry, but this does not appear to detract from the overall positive experience.

Client Reviews

Overall Experience

East of Exe has received overwhelmingly positive reviews from clients, with many praising the agency's professionalism, responsiveness, and dedication to customer service. Several feedback highlight the agency's excellent communication and attention to detail, which has made the selling and renting process smooth and hassle-free.

Sales and Lettings

Feedback suggests that the agency's sales team, led by Tilly and Faye, have been instrumental in securing quick sales and letting properties promptly. Clients have praised their market knowledge, negotiation skills, and proactive approach to marketing properties. Many have also commended the agency's ability to communicate effectively and keep them informed throughout the process.

Staff

Several reviewers have singled out individual members of staff, including Jo, Jess, and Beckie, for their exceptional service and support. Clients have praised their kindness, responsiveness, and willingness to go above and beyond to meet their needs.

Properties

Feedback suggests that the agency's properties are well-maintained, and tenants are carefully selected to ensure a smooth and trouble-free experience for landlords.

Communication

Reviewers have praised the agency's communication style, highlighting their prompt responses to queries, regular updates, and clear explanation of the sales and letting process.

Value

Many clients have praised the agency's transparent approach, explaining the sales and letting process in a clear and concise manner. Some have also commended the agency's honesty and integrity in their dealings.

Negatives

Only a few reviewers have mentioned some minor drawbacks, including a lack of contact since making an enquiry. However, these issues appear to be minor and do not detract from the overall positive experience.

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