Business Details
25 Years
experience
Your Trusted Property Management Partner in Kent
Established in 2001, Let Solutions has built a reputation as a trusted independent property management company serving Kent. With over 40 years of combined experience in the property industry, our team specialises in lettings, residential block management, and tenant services across Canterbury, Faversham, Whitstable, and Herne Bay. We prioritise traditional values of honesty and transparency while leveraging local market expertise to deliver cost-effective solutions for landlords and tenants. Our services include comprehensive property marketing, rigorous tenant referencing, maintenance coordination, and financial management for residential blocks. As members of UKALA, we adhere to strict professional standards and operate a Client Money Protection Scheme for added security. Our team's extensive industry knowledge, gained through roles at Ward Homes and through strategic mergers like the acquisition of Chatfield & Goodall in 2016, enables us to provide tailored management solutions.We maintain strong relationships with leaseholders and freeholders, managing everything from small converted properties to large apartment blocks. Our commitment to excellence is demonstrated through our proactive approach to property inspections, regulatory compliance, and customer service. With offices in Whitstable and a team trained in property maintenance and legal requirements, we combine professionalism with a personal touch. Our track record includes long-term management contracts spanning over 15 years, reflecting our dedication to exceeding client expectations through reliable service and expert industry guidance.
Services
Property Management
Block Management
Tenant Screening
Rental Guarantee Scheme
Lettings
Details
- Year established: 2001
Highlights and features
- 40+ years combined experience in Kent property management
- UKALA accredited with Client Money Protection Scheme
- Specialist block management for residential developments
- Comprehensive tenant referencing and property marketing
- Local market expertise in Canterbury and coastal areas
Associations and certifications
- UKALA
What people say
Professional and reliable
Experienced team
Responsive communication
Reliable management
Long-term expertise
Services
Property Management
We offer comprehensive property management services covering marketing, tenant placement, and ongoing maintenance coordination. Our team handles all aspects from legal compliance to rent collection, ensuring landlords receive reliable returns while maintaining tenant satisfaction. With local market expertise, we maximise rental values across Kent's residential properties.
Block Management
Specialising in residential block management, we provide financial administration, insurance coordination, and maintenance supervision for leaseholders and freeholders. Our services include budget preparation, service charge collection, and regulatory compliance for developments ranging from small converted buildings to large apartment complexes across Canterbury and coastal areas.
Tenant Screening
Our rigorous tenant referencing process includes credit checks, employment verification, and previous landlord references to ensure reliable tenancies. We use comprehensive background checks to protect landlords' investments while matching suitable tenants to properties across Faversham and Herne Bay areas.
People
Graeme Wall
Director
Bsc (Hons) graduate from LSE with 20+ years in property management. Former Sales & Marketing Director at Ward Homes. Founded Let Solutions in 2001 after acquiring Chatfield & Goodall in 2016. Combines construction background with strategic leadership.
Alex Flisher
Director
Appointed Director after 15+ years in lettings. Specialises in block management expansion. Provides expert tenant services while maintaining professional standards through UKALA compliance. Oversees financial and operational aspects of property management.
Rose Goddard
Property Manager
Joined in 2017 with prior experience in overseas property sales. Developed expertise in lettings and block management post-merger. Handles client communications and property inspections while supporting team development initiatives.
Maisie Wallis
Property Consultant
Team member for two years. Focuses on client support and property marketing. Continues professional development in lettings while assisting with tenant applications and documentation processes.
Alicia Barratt
Property Consultant
Experienced team member supporting property management operations. Specialises in administrative tasks and client communications. Contributes to tenant screening processes and maintains compliance with legal requirements for lettings.
Questions
What areas do you cover for property management?
We manage properties across Canterbury, Faversham, Whitstable, and Herne Bay in Kent.
Are you UKALA accredited?
Yes, we are members of UKALA and operate under their professional code of practice.
How do you handle property maintenance?
Our trained team coordinates maintenance works and supervises contractors to ensure timely property upkeep.
What tenant referencing checks do you perform?
We conduct credit checks, employment verification, and previous landlord references for all applicants.
Can you help with block management accounts?
Yes, we prepare budgets, collect service charges, and manage financial compliance for residential blocks.
How long have you operated in Kent?
Since 2001, providing property management services with over 40 years combined director experience.
