Trust us to manage your property, so you can manage your life.
Our Story
At Proudhouse Property Management, we're passionate about providing exceptional property rental and management services to landlords and tenants in South Somerset and Dorset. As an independent, family-run business, we're dedicated to delivering a personal and tailored approach to property management, letting, and sales. Our team of experienced professionals has a deep understanding of the local property market and is committed to providing a comprehensive range of services that cater to the specific needs of our clients.
Our Services
Our services are designed to provide landlords and tenants with a seamless and stress-free experience. We offer a range of services, including letting only, full management, and part management, tailored to meet the unique requirements of each client. Our online services include referencing, advertising, and property management, offering flexibility and convenience to landlords and tenants alike. We're proud to be a one-stop-shop for all property-related needs, providing expert advice, support, and guidance every step of the way.
Our Commitment
We're committed to providing exceptional customer service, ensuring that our clients receive the highest level of care and attention. Our team is dedicated to staying up-to-date with the latest legislation, industry developments, and best practices, ensuring that our clients receive the most effective and efficient services available. We're proud to be members of ARLA and The Property Ombudsman Scheme, providing our clients with the assurance of client money protection and a commitment to excellence.
Our Team
Our team is comprised of experienced professionals, each with a deep understanding of the property market and a passion for delivering exceptional customer service. From our business owners, Nicola and Chris, to our property inspectors, Lisa, and our accounts and bookkeeping expert, Mitchell, every member of our team is dedicated to providing a personal and tailored approach to property management and lettings.
Overview of Reviews
Positive Reviews
The majority of reviewers have praised Proudhouse for their professionalism, efficiency, and exceptional customer service. Many reviewers have commended the team's proactive approach, responsiveness, and knowledge in managing properties. They have also appreciated the online administration system, which makes it easy to keep track of incomings and outgoings. Several reviewers have highly recommended Proudhouse to others, stating that they are a pleasure to work with and offer a great service at a reasonable rate.
Negative Reviews
However, there were two negative reviews that highlighted issues with communication and professionalism. One reviewer reported that they did not receive a response to their voicemails and emails, resulting in a missed opportunity. Another reviewer had a severely negative experience, accusing Chris Chambers, the owner of Proudhouse, of being unscrupulous and unreliable.
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