At Vantage-UK, we are proud to be one of the leading property management companies in the UK, with a rich history dating back to 1992. Established in Docklands and Battersea, our team of experts has been delivering exceptional services to clients across the country. With a strong commitment to providing world-class property management, we strive to ensure that our clients' property investments are professionally managed in an efficient and effective manner.
Our Services
As a specialist in the property management sector, we offer a comprehensive range of services that cater to the diverse needs of our clients. From property valuation and sales to lettings and management, we provide a seamless and hassle-free experience for our clients. Our services include:
- Property Sales: We offer expert guidance and support to help you find the perfect property sale. Our extensive network and deep understanding of the market enable us to provide effective solutions that cater to your needs.
- Property Lettings: Whether you're a first-time landlord or an experienced investor, we provide expert advice and support to ensure that your rental property is professionally managed and maximizes your returns.
- Property Management: We take care of all aspects of property management, from rent collection to maintenance and repairs. We pride ourselves on our attention to detail and commitment to providing a hassle-free experience for our clients.
- Valuation Services: Our expert valuers will assess the value of your property and provide you with a comprehensive market appraisal.
Our Commitment to Quality and Excellence
At Vantage-UK, we are committed to delivering exceptional services that meet the highest standards of quality and excellence. We are members of the National Association of Estate Agents (NAEA) and the Property Ombudsman Scheme, and we adhere to a strict code of practice that ensures our clients receive the best possible service.
Our Awards
We are proud to have received several prestigious awards in recognition of our outstanding services. Our award-winning properties, such as the Outstanding Overseas Property Consultant award from Quamnet Outstanding Enterprise, are a testament to our commitment to excellence and customer satisfaction.
Our Team
At Vantage-UK, our team of experts is dedicated to providing exceptional service to our clients. With a depth of knowledge and experience in the property management sector, our team is well-equipped to handle the most complex property management tasks. Our team members are also trained to provide expert guidance and support to ensure that our clients' needs are met.
Our Mission
Our mission at Vantage-UK is to provide exceptional property management services that exceed our clients' expectations. We strive to build long-term relationships with our clients, based on trust, expertise, and a commitment to delivering exceptional results.
Poor Communication and Unprofessionalism
The majority of reviewers have expressed their dissatisfaction with Vantage Properties, citing poor communication, unprofessionalism, and dishonesty. Many customers have reported struggling to get in touch with the team, and when they did, the representatives were abrupt, unhelpful, or even lied to them about the status of their requests.
Flawed Service
Some reviewers have shared their experiences of dealing with Vantage Properties, which were marred by flaws in their services. For instance, one reviewer mentioned that they were never given the chance to discuss their application for a property, which was rejected based on their financial situation. Another reviewer reported being subjected to discriminating and rude treatment from the agency's staff.
Disputes Over Deposits
Some reviewers have expressed their frustration with Vantage Properties' handling of deposits. One reviewer is still waiting for their deposit to be refunded, despite having left the flat three months ago. Another reviewer had their deposit reduced by 200 due to minor wear and tear, which they believed was unfair.
Positive Experiences
However, a few reviewers have shared positive experiences with Vantage Properties. They praised the team's efficiency, professionalism, and courtesy, particularly with regards to responding to their queries.
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