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Business Details
23 Years
experience
Your Local Estate Agents in Rustington
Established in 2003, Hawke & Metcalfe is an independent estate and letting agency serving Rustington, East Preston, Angmering, Littlehampton, and surrounding areas. Our team combines over 25 years of local market expertise with a commitment to professional service, having expanded in 2017 through the acquisition of Holmes & Co to enhance our capabilities. As members of the National Federation of Property Professionals (NFOPP) and regulated by the Property Ombudsman, we adhere to rigorous industry standards. Our two resident partners, Nick Hawke and Greg Metcalfe, provide hands-on leadership, supported by a dedicated team with over a decade of collective experience.

We specialise in property sales, lettings, and management, offering tailored solutions such as free valuations, accompanied viewings, and comprehensive rent guarantee schemes. Our focus on transparency, local knowledge, and client relationships has earned us testimonials praising our professionalism, efficiency, and personal approach. With a prominent High Street office and extensive online visibility, we ensure seamless service transitions and long-term client trust.
Services
Property Sales Lettings Management Property Valuations Rental Guarantees Tenant Referencing
Details
  • Year established: 2003
Highlights and features
  • We offer free property valuations and no-sale no-fee guarantees.
  • Our two resident partners provide intimate local market knowledge.
  • We are regulated by the Property Ombudsman for professional accountability.
  • We provide extensive internet coverage for property listings.
  • Our team has over 10 years of experience in local property services.
Associations and certifications
  • National Federation of Property Professionals
  • Property Ombudsman
What people say
Professional and efficient Excellent service Proactive and friendly Secure in their commitment Pleasure to do business
Services
Property Sales
We specialise in residential property sales, offering expert valuations, marketing on major national platforms, accompanied viewings, and negotiation support. Our local knowledge ensures properties sell efficiently, with testimonials highlighting our proactive approach and successful transactions. Clients benefit from our established reputation and seamless process from listing to completion.
Lettings Management
Our lettings service includes tenant referencing, deposit protection via DPS, rent collection, and property inspections. We provide tailored options from 'Let Only' to 'Fully Managed' plans, ensuring landlords receive reliable income and tenants find quality homes. Regular updates and a rent guarantee scheme add security for all parties.
Property Valuations
We offer free, no-obligation property valuations to determine accurate market prices. Using local expertise and comparative analysis, our valuations help sellers set competitive asking prices and buyers understand property worth, supported by instant online options for convenience.
Tenant Referencing
Our thorough referencing process verifies tenants' financial stability, rental history, and identity to ensure reliability. This service protects landlords by minimising risks, with guarantees and DPS compliance providing additional security for property owners.
Rental Guarantees
We offer comprehensive rent guarantee schemes to protect landlords against missed payments. This service includes financial safeguards and legal support, ensuring consistent income even during tenant disputes or unforeseen circumstances.
People
Nick Hawke
Partner
With 25 years in estate agency, Nick co-founded Hawke & Metcalfe in 2003 after working in Sussex's major towns. He specialises in post-sale processes and client support, combining local expertise with a passion for community engagement through sports coaching.
Greg Metcalfe
Partner
Greg has served Rustington for 30 years, founding Hawke & Metcalfe with Nick. He focuses on local market insights and community involvement, including leadership roles in the Rustington Scout Group, reflecting his deep-rooted commitment to the area.
Emma Bicknell
Lettings Manager
Emma joined Hawke & Metcalfe in 2017 from Holmes & Co, bringing six years of lettings experience. She manages landlord-tenant relations and implemented new software to streamline rental processes, ensuring efficient service transitions and client satisfaction.
Kelly Finneran
Office Manager
Kelly has been with the company since its inception, previously working for predecessor Chris Shore. Her extensive client memory and organisational skills make her indispensable in maintaining long-term relationships and operational continuity.
Julie Williams
Property Inspector
With over 15 years at Hawke & Metcalfe, Julie conducts viewings and property inspections. Clients praise her cheerful demeanor and expertise, ensuring thorough assessments and positive interactions throughout the rental or sales process.
Questions
What areas do Hawke & Metcalfe cover?
We operate in Rustington, East Preston, Angmering, Littlehampton, and surrounding West Sussex areas, offering local market expertise.
What services does Hawke & Metcalfe provide?
We offer property sales, lettings, valuations, tenant referencing, rent collection, and comprehensive property management services.
Are Hawke & Metcalfe regulated by any official body?
Yes, we are regulated by the Property Ombudsman and members of the National Federation of Property Professionals (NFOPP).
Do they offer free property valuations?
Yes, we provide free, no-obligation valuations with options for in-person appointments or instant online assessments.
How do they handle tenant and landlord disputes?
Our lettings team mediates fairly, using clear communication and our rent guarantee scheme to resolve issues efficiently.
Can I sell or rent my property quickly through them?
Testimonials confirm properties sell rapidly, with one transaction completing in weeks due to their proactive marketing and client support.