Making letting faster, smarter, and safer
About us
Peter Wood Residential is a established property agency with over 30 years of experience in Cardiff and the Vale. Founded in 1985, we have built a reputation for providing exceptional services in property sales, rentals, and property management. We are a family-run business with a team of dedicated professionals who are passionate about helping our clients achieve their property goals.
Our Values
Our core values are:
- Integrity: We act with honesty, transparency, and professionalism in all our interactions.
- Client Focus: We are dedicated to understanding your needs and providing tailored solutions.
- Expertise: Our team has extensive knowledge and experience in the property market.
- Communication: We maintain clear and consistent communication with our clients throughout the process.
- Results: We are committed to achieving the best possible outcomes for every transaction.
1. Residential Sales & Lettings
- Sales of all types of residential properties
- Comprehensive property valuation and marketing
- Expert guidance through the buying and selling process
- Comprehensive property management services for landlords
2. Rent Smart Wales
- A unique initiative offering landlords access to a pool of qualified tenants pre-screened by us.
- Streamlined and efficient tenant referencing and selection process.
- Comprehensive rent collection and arrears management.
3. Tenant Services
- Responsive and professional tenant support
- Clear communication and proactive issue resolution
- Access to a dedicated property portal for tenants
4. Property Valuations
- Accurate and reliable property valuations provided by experienced valuers.
- Free, no-obligation property valuations.
5. Property Management
- Comprehensive property management services for landlords.
- Management of tenant selection, rent collection, repairs, and property maintenance.
Contact us today
We would be delighted to discuss your property needs and provide you with a tailored solution. Please contact us to schedule a consultation or request a free property valuation.
Overview
The majority of reviews are extremely positive, praising Peter Wood Residential's exceptional service, professionalism, and efficiency. Many reviewers have been working with the agency for years and have consistently been impressed with their performance.
Positive Comments
Many reviewers have praised the agency's helpful and knowledgeable staff, including Nicola and Ania, who have been described as "wonderful", "very helpful", and "extremely knowledgeable". The agency has also been commended for its prompt and competent services, as well as its fair pricing.
Issues and Complaints
However, a few reviewers have expressed dissatisfaction with their experience. One reviewer was not satisfied with the agent's conduct during a viewing, while another felt that the agency was unfair in evaluating the property and justifying the withholding of a deposit. Another reviewer experienced issues with the agency holding onto their deposit and trying to charge them for faults that were present when they moved in.
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