At Sterling Property Management, we pride ourselves on being one of the most experienced and reputable property management companies in the industry. Founded by Robert Khalastchy and Howard Weinstein, who between them have over 40 years of combined experience, our company is dedicated to providing an unparalleled level of service to our clients. With offices situated in North West London, we are well-placed to provide expert property management services to clients across the capital.
Our Services
At Sterling Property Management, we offer a comprehensive range of property management services designed to meet the unique needs of each individual client. Our services include:
Residential Block Management: Our specialist team is dedicated to the management of residential properties, ensuring that your property is managed effectively and efficiently.
Relationship With Residents: We believe that a close relationship with leaseholders/residents is crucial in the effective running and management of a property. We work closely with residents to ensure that their needs are met and that any issues are resolved in a timely and professional manner.
Lease Compliance and Enforcement: We consider compliance with, and enforcement of, all lease covenants to be an integral part of a well-managed property. We work closely with clients to ensure that all lease covenants are upheld and any issues are resolved quickly and efficiently.
Staff Management: Our team of experienced professionals is dedicated to managing all aspects of staff employed by our clients, including payroll and all statutory deductions.
Accounting and Financial: We provide bespoke and compliant property management software, with periodic updates and full financial reporting to clients. Our financial services are designed to provide clients with a clear and transparent view of their property's financial performance.
Why Choose Sterling Property Management
At Sterling Property Management, we understand that every client is unique, and we strive to provide a bespoke service tailored to their individual needs. Our experienced team is dedicated to delivering exceptional service, ensuring that our clients' properties are managed effectively and efficiently.
Accreditations
We are proud to be accredited by, or members of, the very best trade groups and professional organizations in our field. Our accreditations include membership of ARMA (Association of Residential Managing Agents) and compliance with its code of practice for residential management.
Our Directors
Our directors, Robert Khalastchy and Howard Weinstein, have a combined total of over 40 years' experience in the property management industry. Robert has spent the last 25 years working in property management, with 10 years as Chairman of one of the largest mansion blocks in Maida Vale. Howard has had extensive experience of all aspects of residential block management, having worked in the sector for over 20 years. Both Robert and Howard are committed to providing a personalized service that meets the unique needs of each client.
Review Summary
General Impression
The reviews suggest that the company has a poor reputation, with most reviewers expressing negative sentiments towards the company and its staff.
Staff Behaviour
Several reviewers criticized the staff, particularly Howard Weinstein, for being rude, unprofessional, and arrogant. They described him as shouting, bullying, and acting in his own interests.
Company Operations
One reviewer accused the company of being manipulative and collusive, suggesting that they stole the management of blocks from a previous company they worked for. Another reviewer mentioned that the company is negligent in their duties, citing a list of complaints made against them to governing bodies.
Professionalism
Two reviewers described the company as unprofessional, with one mentioning that they have never encountered such unprofessional behaviour in a professional environment.
Positive Feedback
One reviewer, however, praised the company for being professional in their dealings.
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