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Award-Winning Real Estate Services in Thanet
We are a dedicated, highly skilled and experienced team committed to delivering exceptional service in property sales, lettings, and management. With a combined 125 years of industry expertise, we prioritise personalised service while maintaining the same comprehensive market coverage as larger corporate agencies. Our team utilises leading property portals like Rightmove and Zoopla, complemented by professional photography and extensive social media advertising. Available seven days a week, we ensure viewings and support align with client convenience, a rare service locally.As a family-run, award-winning agency, we actively engage with the Thanet community through event sponsorship and local initiatives. Our reputation for integrity and client-focused service is reflected in numerous five-star Google and Facebook reviews, with most business originating from referrals. We combine traditional values with modern marketing strategies to achieve optimal outcomes for every client.
Services
Property Sales
Property Lettings
Property Management
Property Valuations
Mortgage Services
Maintenance Services
Holiday Lets
Sales Progression
Portfolio Management
Secure Now Sales
Highlights and features
- We offer 125 years of combined property market expertise across sales and lettings
- Our family-run business provides seven-day availability for client convenience
- Award-winning service with multiple British Property Awards recognitions
- We utilise professional photography and major portals like Rightmove and Zoopla
- Active community involvement through local event sponsorship and support
What people say
First-class Service
Professional and caring
Went the Extra Mile
Award-winning Agent
Highly recommended
Services
Property Sales
Our property sales service combines expert local knowledge with national marketing reach. We offer professional photography, floor plans, and listings on major portals like Rightmove and Zoopla. The team provides realistic pricing guidance and handles transactions from valuation to completion, with seven-day availability for viewings and client communication. This comprehensive approach ensures maximum exposure and efficient sales processes.
Property Lettings
We manage residential lettings with nationwide portfolio capabilities. Our service includes property marketing, tenant sourcing, referencing, and ongoing management. The team provides regular property inspections and handles maintenance requests, ensuring landlords receive consistent returns while maintaining tenant satisfaction through responsive support. This comprehensive approach covers all aspects of the tenancy lifecycle.
Property Management
Our property management service caters to landlords with single or multiple properties. We handle maintenance coordination, rent collection, tenant communication, and regulatory compliance. The team offers regular property inspections and financial reporting, ensuring hassle-free ownership while maintaining property value. This service extends to both local and national portfolios with dedicated support.
Secure Now Sales
This innovative sales method allows sellers to set their desired price with legally binding buyer commitments. Buyers pay an exclusivity deposit, guaranteeing completion within 56 days. Sellers avoid estate agency commission unless under existing contract. The process includes fixed timelines for exchange and completion, reducing chain dependencies and providing certainty for both parties through a secure online platform.
Property Valuations
We provide accurate property valuations based on current market conditions and recent sales data. Our valuers combine local expertise with national trends to determine realistic pricing strategies. The service includes comparative market analysis and recommendations for property presentation to maximise sale value. This expertise ensures properties achieve optimal market positioning.
People
Melissa Friend
Senior Branch Manager
With over 12 years' experience, Melissa leads the team with expertise in sales, lettings, and financial services. Having managed her own property portfolio, she understands client needs from multiple perspectives. She ensures client care throughout the transaction process, combining professional expertise with compassionate service delivery.
Max Andrews
Director
As Director, Max plays a key role in client valuations and business strategy. With extensive local market knowledge, he provides expert guidance during property transactions. His approach combines professional expertise with personal care, ensuring clients receive tailored advice throughout the sales process.
Michelle Palmer
Lettings & Sales Portfolio Manager
Michelle manages property portfolios nationwide, offering expert advice on rental market trends. With multiple British Property Awards recognitions, she provides comprehensive lettings solutions from tenant sourcing to ongoing management. Her expertise covers both residential and investment property requirements.
Kathy Little
Senior Valuer
As Senior Valuer, Kathy provides accurate property appraisals based on extensive local market knowledge. Recognised for achieving 97% of asking prices, she offers expert pricing guidance and marketing strategies. Her approach ensures properties achieve optimal market exposure and competitive positioning.
Nate Jones
Lettings Property Consultant
Nate specialises in residential lettings, providing tailored solutions for landlords and tenants. He manages property marketing, tenant referencing, and ongoing management requirements. His approach ensures smooth tenancy processes while maintaining compliance with current regulations and market standards.
Questions
What property services do you offer?
We provide residential sales, lettings, property management, valuations, mortgage services, maintenance, and holiday lets across Thanet and surrounding areas.
What is Secure Now sales method?
Secure Now allows sellers to set their desired price with legally binding buyer commitments, reducing chain dependencies through fixed completion timelines and exclusivity deposits.
How can I request a property valuation?
Contact us via phone or website to arrange a valuation with our experienced team, who will provide expert pricing guidance and marketing strategy.
Are you open outside regular hours?
We offer seven-day availability with standard hours: Mon-Fri 9am-6pm, Sat 9am-5pm, Sun 10am-4pm.
What accreditations do you hold?
We work with FCA-regulated partners for mortgage services and maintain industry-standard practices through PRIMIS Mortgage Network affiliations.
How do you market properties?
Properties are listed on major portals (Rightmove, Zoopla), supported by professional photography, floor plans, and social media advertising campaigns.
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